December 19, 2023
Service Scheduler for JSM now supports JQL searches for issue appointments on the appointment start and end date/times. This makes it possible to quickly look up issues for service appointments that are upcoming in the next few days, or have recently passed.
Here are a few examples:
appointment.start > now() and appointment.start < 3d
appointment.start < -7d
appointment.end > -1d and appointment.end < now()
appointment.start >= '2023-11-01' and appointment.end < '2023-12-01'
For more information, take a look at our documentation.